Question 1

Do you accept SHA (Social Health Authority)?

Accepted Answer

Yes. Mombasa Breeze Hospital is an approved SHA provider. Bring your SHA registration details on arrival.

Question 2

Are you open on public holidays?

Accepted Answer

Yes, we are open 24 hours a day, every day of the year — including public holidays and weekends.

Question 3

Do I need an appointment for a consultation?

Accepted Answer

Walk-ins are welcome, but booking online reduces waiting time. Emergencies are always seen immediately.

Question 4

What payment methods do you accept?

Accepted Answer

M-Pesa, Visa/Mastercard, NFC contactless, cash and approved insurance including SHA.

Question 5

Is the hospital wheelchair accessible?

Accepted Answer

Yes — the main entrance is step-free, corridors are wide, and accessible restrooms are available on every floor.

Question 6

Do you have an ambulance?

Accepted Answer

Yes. Call our emergency line and our ambulance will be dispatched with a trained crew.

Question 7

Can I get lab results the same day?

Accepted Answer

Most routine panels are reported the same day; complex tests may take longer and we'll advise on arrival.

Frequently asked questions